職位空缺
Customer Officer (WhatsApp Livechat team)
2022-04-26
HKT Services Limited
Tuen Mun / Kowloon Bay
22/04/W217
商業服務
10
每月 $14000 - $18000
全職
中五或以上
- To handle customer enquiries or complaints through WhatsApp and offer one-stop resolution
- To maintain and develop good relationships with customers
- To follow procedures and workflows with internal guidelines and regulatory requirement properly
- To proactively learn and grasp latest knowledge concerned to facilitate proper discharge of daily duties
- To assist on ad hoc jobs
5-6天
9.5小時
工作時間
8am-8pm, 9.5 daily working hours, 48 working hours per week; shift duty
- Form 5 or above
- Good typing skills in Chinese and English will be an advantage
- Good command in both written and spoken English and Chinese
- Effective customer handling and problem solving skills
- Customer-oriented, willing to learn, able to work independently