職位空缺
賓客關係主任 – 行政樓層
2022-11-08
香港九龍東皇冠假日酒店
將軍澳
22/11/W077
酒店及旅遊
1
每月 $18000
全職
中學會考 / DSE或以上
• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
負責入住、退房及換房手續,並確保所有資料都按照預訂情況完整輸入酒店電腦系統。
• Registers and rooms all arrivals according to established procedures.
按照既定工作程序為所有來客登記並安排房間。
• Ensures guest services specified by superiors and guests requests are promptly and courteously met.
即時及禮貌地完成上級指定對房客服務並滿足客人要求。
5天
10小時
工作時間
星期一至日: 每天工作10小時, 每週工作5, 輪班(早/午/通宵班), 每月8天休息日
• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent;
持有高中或酒店行政管理,酒店管理或相關的專業証書
• Able to speak, read and write English and Putonghua.
具有講,讀和寫簡單英語及普通話能力。
• Proficient in the use of Front Office OPERA System and F&B operation experience is an advantage.
能熟悉前堂OPERA電腦系統和擁有餐飲經驗者優先考慮。