Vacancy

Guest Services Agent

  2023-01-26
  Crowne Plaza Hong Kong Kowloon East
  Tseung Kwan O



23/01/W217

Hotel, Travel and Tourism

2

Monthly $17540

Full Time

Specialist Ed.


• Responsible to check in, check out and room change procedures and ensures all data are entered completely into the hotel systems in accordance with reservation.
- 負責入住、退房及換房手續,並確保所有資料都按照預訂情況完整輸入酒店電腦系統。

• Registers and rooms all arrivals according to established procedures.
按照既定工作程序為所有來客登記並安排房間。
• Ensures guest services specified by superiors and guests requests are promptly and courteously met.
即時及禮貌地完成上級指定對房客服務並滿足客人要求。



5 day(s)
10 hours
Time
星期一至日: 每天工作10小時, 每週工作5天, 輪班(早/午/通宵班), 每月8天休息日; Mon-Sun: 10 working hours per day, 5 working days per week, shift duty


• High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent.
持有高中或酒店行政管理,酒店管理或相關的專業証書
• Able to speak, read and write English and Putonghua.
具有講,讀和寫簡單英語及普通話能力。

• Proficient in the use of Front Office OPERA System is an advantage.
能熟悉前堂OPERA電腦系統經驗者優先考慮。



不拘


Medical, Bonus, MPF, Statutory Holidays, Lunch Pay, Holiday Pay, Annual Leave: 12 day(s), 包膳食、牙齒保健