職位空缺
客戶服務員
2024-03-05
麥當勞道貳號
金鐘
24/03/W021
酒店及旅遊
2
每月 $17500
全職
不拘
• 負責接待及為住客登記入住相關手續
• 處理所有到達及離開酒店住客的記錄、訂房
• 解答住客一般查詢及協助處理投訴個案
• Process all check-in and check-out procedures in an effective and efficient way
• Provide quality service and handle guests’ enquiries & complaints
• Achieve the high level of guest’s satisfaction with courteous and friendly manner
• Ensure the cross-departmental communication in order to handle both guest and operational issues effectively
• Handle other daily departmental operation issues
5-6天
9.5小時
工作時間
07:15-16:45 / 14:00-23:30/ 22:30-08:00, 每天工作9.5小時, 每週工作5-6天